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Twitter Says Hackers Used Phone to Fool Staff, Gain Access

This article is republished right here with permission from The Associated Press. This content material is shared right here as a result of the subject could curiosity Snopes readers; it doesn’t, nevertheless, symbolize the work of Snopes fact-checkers or editors.

LONDON (AP) — Twitter says the hackers answerable for a latest high-profile breach used the telephone to idiot the social media firm’s workers into giving them entry.

The firm revealed just a few extra particulars late Thursday concerning the hack earlier this month, which it mentioned focused “a small number of employees through a phone spear-phishing attack.”

“This attack relied on a significant and concerted attempt to mislead certain employees and exploit human vulnerabilities to gain access to our internal systems,” the corporate tweeted.

The embarrassing July 15 assault compromised the accounts of a few of its most excessive profile customers, together with Tesla CEO Elon Musk and celebrities Kanye West and his spouse, Kim Kardashian West, in an obvious try to lure their followers into sending cash to an nameless Bitcoin account.

After stealing worker credentials and stepping into Twitter’s methods, the hackers have been capable of goal different workers who had entry to account help instruments, the corporate mentioned.

The hackers focused 130 accounts. They managed to tweet from 45 accounts, entry the direct message inboxes of 36, and obtain the Twitter information from seven. Dutch anti-Islam lawmaker Geert Wilders has mentioned his inbox was amongst these accessed.

Spear-phishing is a extra focused model of phishing, an impersonation rip-off that makes use of e-mail or different digital communications to deceive recipients into handing over delicate data.

Twitter mentioned it might present a extra detailed report later “given the ongoing law enforcement investigation.”

The firm has beforehand mentioned the incident was a “coordinated social engineering attack” that focused a few of its workers with entry to inner methods and instruments. It didn’t present any extra details about how the assault was carried out, however the particulars launched thus far counsel the hackers began through the use of the old style technique of speaking their well past safety.

British cybersecurity analyst Graham Cluley mentioned his guess was {that a} focused Twitter worker or contractor obtained a message by telephone asking them to name a quantity.

“When the worker called the number they might have been taken to a convincing (but fake) helpdesk operator, who was then able to use social engineering techniques to trick the intended victim into handing over their credentials,” Clulely wrote Friday on his weblog.

It’s additionally potential the hackers pretended to name from the corporate’s official assist line by spoofing the quantity, he mentioned.

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